Create an account and verify your email

At the end of this guide you will have a PipLoop account with a verified email, ready to connect your MT5 account.

Create your account

1. Use the sign-up button at the top of the website, or open app.piploop.com/app?auth=register. The page shows Create your account, with the Register tab selected.
2. Enter your Email and a Password of at least 8 characters.
3. Read the Terms of Service, Privacy Policy and Risk Disclosure (each one is a link in the form). Then tick the box that starts with I agree to the Terms of Service and Privacy Policy.
4. Complete the security check if one is shown.
5. Select Create account.

You are signed in at once. A banner at the top of the app asks you to verify your email.

Verify your email

PipLoop sends an email titled “Confirm your email for PipLoop” to the address you entered. It is in English, or in Vietnamese when your browser’s language is Vietnamese.

1. Open the email and select Confirm email. The link works for 24 hours.
2. The page shows Email confirmed. Select Open PipLoop.

The banner is gone and Settings → Profile & security shows your email as Verified.

Until your email is verified you can sign in and look around the app, but two things wait for it: generating an EA API key to connect MT5, and checking out a plan.

No email? Check your spam folder first. Then select Resend email on the banner, or Resend verification email in Settings → Profile & security. PipLoop sends at most three verification emails per hour, counting the first one.

Forgot your password

1. On the sign-in page (the Login tab), select Forgot password?.
2. Enter your email, complete the security check if one is shown, and select Send reset link.
3. Open the email “Reset your PipLoop password” and select Choose a new password. The link works for 30 minutes and only once.
4. Enter the new password in New password and Repeat new password, then select Change password.

Every device is signed out. Select Sign in and use your new password.

The reset page gives the same answer whether or not an account exists for that email, so nobody can use it to find out who has an account. At most three reset emails are sent per hour.

Change your password

1. Open Settings → Profile & security.
2. Under Change password, enter your Current password and a New password of at least 8 characters.
3. Select Change password.

Your other devices are signed out and this browser stays signed in. PipLoop also emails you to confirm the change.

To sign out your other devices without changing the password, select Sign out other devices under Devices on the same page.

If something goes wrong

What you see	What to do
“An account with this email already exists. Sign in instead.”	Use the Login tab, or Forgot password? if you do not remember the password.
“The security check did not pass. Please try again.”	Try again. If it keeps failing, reload the page.
“The terms were just updated. Reload the page and accept them again.”	Reload the page, read the new versions and tick the box again.
“Sign-up is not available yet.”	Sign-up is closed for the moment. Try again later.
“This link is invalid or has expired. Request a new one.”	Ask for a new email: Resend email for verification, Forgot password? for a reset.
“Email or password is incorrect.” although the password is right	After 10 failed sign-ins within 15 minutes, sign-in for that email pauses for 15 minutes and PipLoop emails you. Wait, or reset your password: a successful reset lets you sign in straight away.
“Too many attempts. Please wait a few minutes and try again.”	Wait a few minutes, then try again.

Next: Install the PipLoop bundle in MetaTrader 5.